WaterSmart System

Dear Resident,

Faulkey Gully MUD has partnered with WaterSmart Software to offer our residents a modern digital portal where you can access detailed information about your household water use. You can reach the portal on your mobile device or web browser at: faulkeygullymud.watersmart.com

To register for this free service, just enter your billing account number and email address. You can then access all of your utility data as soon as it becomes available each billing period, see how your water use compares to similar sized homes in your neighborhood, and get access to customized recommendations on how you can save water and money.

We hope you take advantage of this exciting new service and look forward to working closely with our residents to make our city more resilient, healthy, and happy!

Sincerely,

Faulkey Gully MUD

Error on Water Bills for March Usage

Dear Customer,

The water bill that you received for your March water usage had a calculation error. We have corrected the error and as a result we had to adjust your bill. Customers on auto payment will not be affected.

We apologize for the inconvenience.

Please contact our office at: 281-367-5511 if you have any questions.

Municipal Operations & Consulting, Inc., District Operator

Hurricane Harvey in 2017 Led to Serious Flooding within Harris and the Surrounding Counties

Many residents are very concerned with the recent flooding that has occurred in our general area over the past several years and have some questions about this problem. Unfortunately, Harris County (the “County”) representatives are actively attempting to shift responsibility for maintenance of existing storm drainage facilities from the County to the Municipal Utility Districts (“MUDs”). The County has failed to adequately maintain much of the existing storm drainage facilities, yet is seeking a cost-sharing agreement with the MUDs that will lead to double taxation. This has happened on several occasions regarding existing drainage facilities that are in need of maintenance. The County and/or the Harris County Flood Control District (as administered by the County) is responsible for, among other things, the control, regulation, and distribution of the storm and flood waters within its jurisdictions. The Drainage Facilities are with the County’s jurisdiction.   Several governmental entities have responsibility for different infrastructures. Harris County Precinct 4, www.hcp4.net  (713) 755-6444, owns and maintains the roads, storm sewers and drainage ditches. Harris County Flood Control District, www.hcfcd.org (713) 684-4000 is a department of the County and maintains some detention ponds and all major drainage bayous and creeks. Faulkey Gully MUD (the “District”), www.faulkeygullymud.com, maintains and owns the water and sanitary sewer systems. Questions pertaining to flooding issues should be directed to Harris County Precinct 4 and Harris County Flood Control District. The District from time to time works with these other agencies to help solve problems that involve the District’s facilities, such as relocation of a conflicting water or sewer line due to traffic signal installation or new road construction. The District desires nothing more than to work harmoniously with the County and Flood Control in furtherance of the entities’ separate and distinct responsibilities. It is the District’s sincere hope that this goal can and will be achieved.