Water

On Wednesday, January 21, 2026, the Texas Commission on Environmental Quality (TEQ) required our public water system Faulkey Gully MUD (PWS#1011602) to issue a Boil Water Notice due to a main line break.

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TEQ with testing results that indicate that the water no longer requires boiling as of Friday, January 23, 2026.

If you have any further questions, please contact our Compliance Department at (281) 367-5511.

If a customer wishes to reach TEQ, they may call 512-239-4691.

In Effect Wednesday, January 21, 2026 7:00PM

Due to a water main line break, the Texas Commission on Environmental Quality (TCEQ) has required our water system Faulkey Gully MUD (PWS#1011602) notify customers of the need to boil their water.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source.

When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for consumption. Instructions to discontinue boiling will be issued in the same manner as this notice.

If you have questions concerning this matter, you may contact Compliance at (281) 367-5511.

The Lakewood Glen subdivision is currently without water due to a main line break. Crews are working to restore water as soon as possible. Look for further updates here.

Faulkey Gully MUD has completed the Lead & Copper Inventory as required by the EPA.

Through records research and field investigation of the distribution system, it has been determined that the system has no lead service lines or galvanized requiring replacement service lines.

The system has been determined as a non-lead community. If you would like a copy of the Lead & Copper Inventory, please submit your request to compliance@municipalops.com.

If someone comes to your door requesting a payment for your water account, please contact the proper authorities and report this immediately to Municipal Operations & Consulting (MOC).

Field technicians do not collect payments in person.

Payments must be made online via their website, via telephone, or in person at one of their office locations.

Click here for more information about how to identify a MOC staff member.

If you have questions or concerns at any time about someone who claims to be an MOC staff member, please don’t hesitate to call the office at 281-367-5511 to verify the information.

The North Harris County Regional Water Authority is immediately terminating Stage 1 of its’ Drought Contingency Plan (DCP), pursuant to Article III, 2 (B).

Please continue to conserve water to preserve our natural resources.

https://www.nhcrwa.com/2023/11/nhcrwa-terminates-stage-1

Due to the issues at the City of Houston’s NEWPP, the Authority is experiencing difficulties in meeting the high demand under the extreme weather conditions. The Authority is implementing Stage 1 of our Drought Contingency Plan immediately. The Authority’s Drought Contingency Plan request that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:

Check for and repair all leaks, dripping faucets, and running toilets.

• Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets. Additional water conservation tips can be found at www.irrygator.com;
• Limit irrigation to no more than two days per week, between 7:00 p.m. and 5:00 a.m. following the schedules below:
  • Sundays and Thursdays for single family residential customers with even-numbered street addresses.
  • Saturdays and Wednesdays for single family residential customers with odd-numbered street addresses.
  • Tuesdays and Fridays for all other customers.
  • No watering on Mondays.

Compliance to the above recommendations is voluntary.

The City of Houston (COH), the primary source of water for the North Harris County Regional Water Authority (Authority), has entered stage two of their Drought Contingency Plan, effective on August 27, 2023. The COH’s drought response calls for mandatory water conservations efforts to reduce water use, that will reduce the daily volume of water delivered. The Houston Public Works Release can be found under https://cityofhouston.news/stagetwodrought.

As required by the Authority’s Drought Contingency Plan, the Authority must enter Stage 2 of our Drought Contingency Plan, when the COH enters into Stage 2 water shortage of their Drought Contingency Plan. The Authority’s Drought Contingency Plan requires that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:

• Repair detectible water leaks within 72 hours of discovery;
• Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets;
• Please limit irrigation and lawn watering to the times and days indicated below.
  • Sundays and Thursdays for customers with a street address ending in an evennumber (0, 2, 4, 6 or 8)
  • Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9)
  • Tuesdays and Fridays for all other customers
  • No Watering on Mondays
  • Irrigate landscapes only between the hours of 7:00 p.m. and 5:00 a.m. on designated watering days.

Compliance with the above requirements is mandatory.

NHCRWA implements Stage 2 of the Drought Contingency Plan 08-24-2023

North Harris County Regional Water Authority

FGMUD is not currently implementing any drought condition responses.

Residents in FGMUD with Tomball zip codes are not included in the City of Tomball.

Faulkey Gully MUD adheres to recommendations put forth by the North Harris County Regional Water (NHCRWA); any drought condition responses will be at their discretion.

Should conditions change, updates will be quickly posted here and signs will be distributed throughout the District.

Municipal Operations & Consulting (your water company) is using a new water & sewer utility billing software.

Please contact them for your new account number!

Automatic Draft, Payment Online or By Phone: (online bill pay, ACH, re-occurring credit card)

• To pay online or by phone: please visit www.municipalops.com to set up a new online account or call our automated IVR system at 346-439-7222.
• For Online Bank Payments: make sure to update payment information at your bank to your new account number. It is critical to ensure proper posting of your payment.
• For Automatic ACH service or re-occurring credit card payment: please visit www.municipalops.com to set up a new online account.

Municipal Operations & Consulting
(281) 367-5511
www.municipalops.com