If someone comes to your door requesting a payment for your water account, please contact the proper authorities and report this immediately to Municipal Operations & Consulting (MOC).
Field technicians do not collect payments in person.
Payments must be made online via their website, via telephone, or in person at one of their office locations.
Click here for more information about how to identify a MOC staff member.
If you have questions or concerns at any time about someone who claims to be an MOC staff member, please don’t hesitate to call the office at 281-367-5511 to verify the information.